23 October 2020

Farmers Auto Insurance Review for 2019

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How is Farmers rated?

Breakdown

3.5/5

Financial Strength

4.0/5

Pricing & Discounts

3.5/5

Claims Satisfaction & Customer Experience

4.5/5

Automation

Overall Rating: 3.7 / 5 (Very good)

Farmers Insurance’s coverage, benefit, and discount options are all well within the average set by its competitors. From rental reimbursement to safe driver discounts, there is little in the fine print to set it apart.
Where Farmers does excel, however, is with its low complaint ratio and solid market share. Its customer experience is excellent, which is then reflected in the company’s financials.

Farmers Coverage

Coverage & Benefits – 4 / 5

As with many of its competitors, Farmers Insurance is directly within the industry average when it comes to coverage options.
While towing & labor and rental reimbursement coverage are just a few of the add-ons it offers, its basic options are fairly standard, with medical payment coverage.

Customer Experience

*The NAIC Car Insurance complaint ratio (in this case 0.7) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all Car Insurance companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

Claims Satisfaction & Customer Experience – 3.5 / 5

As far as their customer experience goes, Farmers has a good reputation. They have a low NAIC complaint ratio and an A+ rating from the Better Business Bureau.

Financial Strength

Key Details

$10,304,622,153

4.81%

A

A+

Financial Strength – 3.5 / 5

Since they underwrite their own policies, Farmers is in a good position in terms of its financial strength. Their strong ratings from AM Best and Standard & Poor’s, coupled with their 4.81% marketshare, paints the company as a decently-performing provider of car insurance.

Pricing & Discounts

Pricing & Discounts – 4 / 5

In comparison with its competitors, Farmers discount options are somewhat reduced. They do offer some, however, focused around safety, educational status, and group memberships.
Of course, discounts are also provided for people holding multiple policies with the company.

Contact & Additional Information

https://www.farmers.com

(800) 493-4917

6301 Owensmouth Avenue, Woodland Hills, CA, 91367

1928

Top Rated

Progressive Car Insurance

36 Reviews

  • Trusted by Over 18,000,000 drivers
  • Competitive rates, tons of discounts (safe driver, pay-in-full, multi-car, multi-policy, quoting online & more)
  • Name your price Tool®
  • Bundle auto & property to save 5%
  • Snapshot® is a program that personalizes your rate based on how YOU drive.
  • Loan/lease payoff coverage, roadside assistance & strong financial ratings

READ FULL REVIEW >

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