21 October 2020

Progressive Auto Insurance Review – Reviews.com

Progressive Car Insurance Review

Progressive is one of the most comprehensive insurance providers around. If you have something that requires insurance, Progressive likely has a coverage option to fit your needs. Auto insurance is no different. The third-largest auto insurance provider in the nation by market share (11%), Progressive wrote over 27 million premiums in 2018 alone. Auto insurance shoppers looking for a provider will want to give Progressive a look.

With over 80 years of experience, there aren’t too many claims it hasn’t come across during its tenure. With that kind of track record, Progressive is a safe bet for anyone looking for an established name in the auto insurance industry.

Pros Cons
Discounts for different drivers
Speedy claims process
Useful add-ons to customize your plan
Some discounts and offerings not available in all states

Coverage

Progressive offers standard auto insurance coverage options, including liability, comprehensive, collision, uninsured motorist, medical payments, and liability. Also, it offers other add-on options like rental car coverage, roadside assistance, and gap coverage.

In trying to determine just how much auto insurance coverage you need, it’s important to consider your exposure to risk. As an example, liability pays for injuries and damages to another person and their vehicle if you are at fault in an accident. You’ll want to have enough liability coverage to avoid paying out of pocket for an accident.

Deals, discounts, and add-ons

Progressive has many discounts that can be applied to your policy. A bundle discount is offered, up to 5%, when customers combine their Progressive auto insurance policy with another Progressive insurance policy. Progressive also offers a Snapshot discount, which saves drivers money by demonstrating safe driving habits. A good student discount is offered for students on your policy who maintain higher than a “B” average. There are a variety of discount options that can maximize your potential savings.

An add-on with Progressive is rideshare insurance. Although it’s not available in all states, it ensures that drivers are covered, in most instances, when transporting passengers through a rideshare service.

Progressive Overview: Financial Strength, Availability, and History

Having received an A- ranking from the Better Business Bureau, Progressive is regarded in relatively high esteem among those that evaluate it. From the customer side of things, however, there is the worrying fact that Progressive had to resolve 2,468 complaints in the last three years and nearly 1,000 in the previous year alone. While it’s impressive that it’s able to process and resolve issues, the ideal scenario would be that it wouldn’t have many complaints at all.

  • In business since: 1937
  • States served: All
  • Standout features: Discounts (Snapshot; Multi-policy; Paperless); Financial Strength (AM Best: A+, S&P: AA, and Moody’s: Aa)

The Competition

*All information accurate as of Jan. 30, 2020.

How We Evaluated The Best Car Insurance Companie

To find the best companies in the auto insurance field, we only considered insurers that met strict criteria on availability, financial strength, and market share. To compare these contenders, we assigned scores to these companies using data from industry leaders like J.D. Power and AM Best. To learn more about our scoring methodology, and our top picks, check out our review of the Best Car insurance Companies.

The Bottom Line

Progressive’s name and size alone are enough to attract new clientele to its existing list of auto insurance policyholders. With strong financial security, an extensive list of ways to save on premiums, and seemingly unending options for bundling insurance policies, those shopping for auto insurance will want to look at Progressive. While it’s true that some discounts aren’t available in certain states, it bears mentioning that with Progressive’s affordable rates and useful add-ons, policyholders can almost rest assured that they’re getting their money’s worth. If you want a company with strong financial security and don’t mind missing out on a few discounts here and there, Progressive may be right for you.

Progressive Car Insurance FAQ

What other types of insurance does Progressive offer?

Progressive is a one-stop-shop provider for all of your insurance needs. Whether you own a boat, an RV, a golf cart, a mobile home, or a pet, Progressive has an insurance plan for you. This is particularly useful as users that bundle their coverage–purchasing more than one insurance plan–with Progressive can enjoy savings on their premiums. Reach out to Progressive to find out how it can cover you and your loved ones with one of its 30+ insurance products.

How much car insurance do I need?

Determining how much car insurance a user needs involves taking into account several factors. A good place to start is to ask yourself how exposed are you to risk? If you live in an area with bad weather, you may want to consider getting more coverage to reflect that risk. Along the same lines, if you live somewhere that experiences a higher-than-average number of car thefts, it’s in your best interest to buy a coverage plan with add-ons. Understand that a good car insurance plan includes core components like comprehensive, liability, and collision insurance, with most also covering uninsured motorists. If your plan has those bases covered, use the above self-risk assessment questions to determine how much coverage you need.

Where is Progressive available?

Progressive offers auto insurance in all 50 states and the District of Columbia. That said, keep in mind some coverage add-ons are only available in certain states. It’s recommended that you contact Progressive to check and see if the add-on you’re looking for is available in your area.

What does Progressive’s car insurance typically cover?

Progressive’s auto insurance covers much of what you would expect to find with any provider. The pillars of its basic insurance offerings include liability, comprehensive, collision, uninsured motorist, and medical payments. Apart from these standard offerings, Progressive’s insurance includes optional add-ons, such as rental car reimbursement and gap insurance.

How does Geico compare to Progressive?

According to a 2019 Insurance Shopping Study carried out by J.D. Power, Geico and Progressive are nearly identical in the eyes of customers. Both providers received three out of five stars for overall satisfaction, as well as in every other category except for ‘Call Center Representatives,’ where Progressive received just two out of five stars. A closer comparison reveals the two providers are nearly identical in just about every other area, ranging from financial strength to total years in operation. With a similar number of discounts available, comparing Geico and Progressive is a bit like splitting hairs.

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